Helpdesk support software and helpdesk management.
I'm searching for a perfect helpdesk software that can be either a standalone or a web based software. I just now reached to this Artologik help desk software's info page.
The software seems to be well prepared and I hope this is a complete application that will be a long-term solution for one's business need. I'm still looking for a best solution and will report my probe right over here. I believe a perfect helpdesk management software is one of the most important tool for a company's prospects management.